shuvowins Terms and Conditions
Please read all the terms and conditions below carefully before using this platform — they define your rights and responsibilities.
Last Updated: January 1, 2026. By accessing or using the shuvowins platform you are considered to have fully accepted and agreed to these terms and conditions. This document is legally binding. If you do not agree with any part of these terms, please refrain from using this platform.
1. General Introduction
shuvowins is an online gaming platform that provides live casino, sports betting, slots and other interactive gaming services for adult players in Bangladesh. "shuvowins", "platform", "we", "us" or "service" refers to the shuvowins.lat website and all services connected to it. "User", "player" or "you" refers to any person registered or registering on this platform.
These terms and conditions may change from time to time. If any changes are made, we will notify you by updating the date on this page. It is the user's responsibility to review this page regularly.
This platform is for persons aged 21 and above only. Registration and use by minors is strictly prohibited.
2. Account Registration and Eligibility
2.1 Registration Requirements
To open an account on shuvowins you must meet the following conditions:
- You must be at least 21 years of age.
- All information provided at the time of registration must be true, accurate and up to date.
- One person may operate only one account.
- You must not be a resident of a restricted region.
- You must register under your own name — registration on behalf of others or under a fictitious identity is prohibited.
2.2 Identity Verification (KYC)
shuvowins reserves the right to verify a user's identity where necessary in order to maintain a safe environment. Copies of a national identity card, passport or other government-issued identification may be requested. shuvowins reserves the right to suspend or close an account if the required documents are not provided within the specified time.
2.3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. If you suspect unauthorised access to your account, notify our support team immediately. Transferring, selling or renting your account is strictly prohibited.
3. Deposits, Withdrawals and Payments
3.1 Deposits
The minimum deposit amount on shuvowins is ৳100. This limit applies to all payment methods. Supported payment methods: bKash, Nagad, Rocket, and bank transfer. Only payment methods registered in your own name may be used.
3.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 15 minutes to 2 hours to process. Withdrawals can only be made to the same payment method used for the deposit. Withdrawals may be delayed if account verification has not been completed.
3.3 Transaction Security
shuvowins uses SSL encryption technology to keep all financial transactions secure. We reserve the right to review an account if suspicious financial activity is detected. Depositing or withdrawing funds through a third party is strictly prohibited.
If fraudulent or unauthorised transactions are proven, the funds concerned may be confiscated and the account may be closed.
4. Bonuses and Promotions
4.1 Welcome Bonus
shuvowins offers new users a 150% first-deposit bonus up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,500, giving a total balance of ৳2,500. A maximum bonus of ৳5,000 applies to deposits of ৳3,333 or more — for example: a deposit of ৳8,000 gives a bonus of ৳5,000 and a total balance of ৳13,000.
4.2 Wagering Requirements
A 20x wagering requirement must be met for each bonus. Example: if you receive a bonus of ৳1,500, you must place a total of ৳30,000 in bets before withdrawing. Only bets placed with bonus funds count towards meeting the wagering requirement.
4.3 Reasons for Bonus Cancellation
- Creating or operating multiple accounts.
- Using fraudulent betting strategies.
- Depositing with funds from a third party.
- Breaching the specified rules of a bonus.
shuvowins reserves the right to change, suspend or cancel any promotion at any time.
5. Gaming Rules
5.1 Fair Play Policy
shuvowins is committed to ensuring fair play. All games operated on our platform are provided by third-party technology providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others). Game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Playing games using software, bots or automated systems.
- Hacking or attempting any other unauthorised access to game systems.
- Collusion or organised cheating.
- Any attempt to manipulate game outcomes.
- Exploiting any technical flaw in the platform.
5.3 Technical Errors
If the outcome of any game becomes uncertain due to a technical error, server disruption or communication problem, shuvowins reserves the right to void that round and refund the wager amount. shuvowins also reserves the right to recover any winnings paid out unintentionally as a result of a technical error.
6. VIP Program and Cashback
The shuvowins VIP program has 5 tiers, each offering weekly cashback benefits:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.4% weekly cashback.
- Gold: up to 0.6% weekly cashback.
- Platinum: up to 0.8% weekly cashback.
- Diamond: up to 1.0% weekly cashback.
Tier changes are based on a user's gaming activity. Cashback funds must be used within a set period. shuvowins reserves the right to change the terms of the VIP program at any time.
7. Copyright and Intellectual Property
All content on the shuvowins platform — including website design, logos, text, graphics, software and code — is the intellectual property of shuvowins or the relevant third parties.
No user may carry out the following activities without the written permission of shuvowins:
- Copying, redistributing or modifying any content on the platform.
- Using the shuvowins brand name or logo for commercial purposes.
- Analysing the platform's software through reverse engineering.
8. Privacy and Data Protection
shuvowins gives the highest priority to protecting users' personal data. Details of how we collect, store and use your data are set out on our Privacy Policy page.
We use SSL encryption and secure data storage technology. User data is never sold to third parties. Limited data may be shared where required for verification and legal obligations.
9. Responsible Gaming
shuvowins is committed to a responsible gaming culture. We believe gaming is a form of entertainment — not a source of income.
Users may make use of the following protective measures:
- Setting daily, weekly or monthly deposit limits.
- Activating self-exclusion for a specified period.
- Requesting a temporary suspension of the account.
To learn more about responsible gaming, please read our Responsible Gaming page.
If you feel your gaming habits are getting out of control, please contact our 24/7 live chat support.
10. Account Suspension and Closure
10.1 Reasons for Suspension by shuvowins
shuvowins may suspend or close an account without prior notice in the following circumstances:
- Providing false or incomplete registration information.
- Operating multiple accounts.
- Suspected fraudulent activity or money laundering.
- Any significant breach of the terms and conditions.
- If it is proven that a minor has registered.
10.2 Account Closure by the User
Any user may request to close their account at any time. If there are no pending withdrawals at the time of the request, the remaining balance will be refunded. To request account closure, contact us via live chat.
11. Limitations of Liability
shuvowins is not liable for the following:
- Any financial loss arising from gaming — gaming carries risk and both wins and losses are possible.
- Disruption to a game session caused by internet disconnection or issues with the user's device.
- Technical errors on the part of third-party game providers.
- Misuse of account details due to user negligence.
In any claim against shuvowins, the maximum liability shall at all times be limited to the value of the transaction concerned.
12. Dispute Resolution
If any dispute arises between shuvowins and a user, an attempt will first be made to resolve it through discussion. To resolve a dispute, the user may send a written complaint to our support team by email at [email protected].
An initial response will be provided within seven (7) business days of receiving the complaint. Complex matters may take longer to resolve, but the user will be kept regularly informed about the progress.
13. Changes to Terms
shuvowins reserves the right to change these terms and conditions at any time. For significant changes, users will be notified when logging into their account or by email.
Updated terms take effect from the date of publication. If a user continues to use the platform after changes have been made, they are considered to have accepted the new terms.
We recommend reviewing this page regularly. Keep an eye on the "Last Updated" date.
14. Contact and Support
If you have any questions or need clarification about these terms and conditions, please get in touch with us:
- Live Chat: Support available in English 24/7.
- Email: [email protected]
Our support team is always ready to help you. Feel free to reach out for any issue or complaint.
For persons aged 21 and above only. Gaming can carry risk — please play responsibly.